Homeowners and commercial property owners have been trusting us for more than two decades. As an industry leader based in Troy, Michigan, we are the most reliable and respected of roofing contractors. We are family-owned and operated, Troy Roofing Pros.
We believe our dedication to total customer satisfaction at reasonable pricing sets us apart from our competition. We know there are many roofing contractors. As your #1 choice in Troy, Michigan and the surrounding area, we guarantee your 100 percent satisfaction or your money-back.
Our roofers are all licensed, bonded and certified. They are the ‘Best” roofers the industry has to offer. Friendly, fast and affordable are also comments our customers make regularly. We work with a wide range of manufacturers who supply us with the most durable and high-quality materials and products at competitive pricing.
Troy Roofing Pros is at the forefront of roof system technologies and techniques for application. We are a roofing contractor who provides top rated warranties on products. We are that sure of their quality.
Let’s be objective. What should you look for when hiring a roofing contractor?
Is the roofing contractor licensed?
Many cities, counties and states require a roofer to be licensed. And, there are many code requirements. Be sure you know what your area requires. Working with a roofing contractor who is not licensed cannot only hold up your roofing project but may be indicative of the kind of service you will receive. We recommend you hire only licensed roofing contractors.
Does the roofing contractor have insurance?
Roofing contractors should have general liability and workman’s compensation insurance. General liability protects your actual property while workman’s compensation protects the roofing employees. We recommend you ask to see insurance certificates. Roofing projects can be dangerous. It is best to be safe before an accident occurs.
Will the roofing crew remove the old roof?
If you are having a new roof installed, it is important to know the answer to this question. Some roofers cut corners and claim to be saving you money. Old shingles should be pulled up so that the condition of the wood underneath can be inspected. Only then will the roofer know if the old roof should be torn off or if roofing over the old roof is the best choice. Be proactive during the inspection process.
Will the roofing crew be bringing a container for refuse material?
Roofing projects are messy. Be sure you know in advance how the materials will be handled that are removed from your roof as well as during the roofing project. A container may not be necessary for most repair type projects. However, tear-off, re-roofing and roof installation projects will generate more refuse. Cleanup and maintaining your landscape and outside property is important.
What will the roofers do in case of inclement weather during the job?
The weather is always changing, and weather reports are not always accurate. What will happen if the roof is in transition and there is rain, wind or some other condition that could affect the safety of your property? Make sure the roofing crew has a plan in advance.
Does the roofing contractor have a local phone number and address?
If the roofing contractor you select is not local or within a reasonable distance and not reachable by phone, how will they be able to respond if there is an issue or just something small to be adjusted or fixed. We do not believe an out-of-town roofing contractor lacks professional skills or ability. They simply cannot react quickly.
What is the warranty on repairs or new roofing?
Please ask for all warranty information before you invest. In today’s market with technology and the awareness of quality, you should get a minimum of 25 years on all new products. Warranties on labor may vary. All reputable roofing contractors stand behind their work, however. Be sure to ask.
Will someone be available during the project if there are questions or concerns?
Sometimes we think of things as they come up. A reputable, service oriented roofing contractor has regular visits from the company’s owner or at least company management. A project manager is usually assigned to the project. Regardless, find out in advance.
How do I know what I am going to get and the cost?
While this seems like one of your first questions, it also involves the end result. You should expect a full inspection of your roof, inside and out initially. A written evaluation, recommendation and estimate should be provided. It should be signed and dated by the roofing contractor and yourself. At no time during the project should you wonder what you should expect. When the project is complete and undergoing final inspection, you should know exactly what you asked for, what was recommended and what you received.
We believe you can entrust all your roofing needs to us, Troy Roofing Pros. We welcome and encourage all your input every step of the way, and a representative from our roofing company will be available at all times. Our reputation depends on your complete satisfaction. Contact us at 248-509-8015 or through our website at http://www.troyroofingpros.com.
